Contact Us – Figaura

At Figaura, your satisfaction and trust mean everything to us.
We understand that every order is special, and every collector deserves a smooth, stress-free experience.
Whether you have a question about your order, need help choosing the right product, want support for returns, or simply wish to reach out — our support team is always here to assist you with care and clarity.

We believe in quick responses, clear communication, and solving your queries as fast as possible.
From the moment you visit our store to the time your product reaches your hands, we’re committed to giving you a seamless and enjoyable experience.

If you ever need help, guidance, or information, please feel free to contact us through any of the options below —
we’re always just one message away.

Email Support

Have a detailed query or need formal assistance?
Our email support is the best way to get complete help.

Email: contact@figaura.com

We usually respond within 24 hours.
For faster resolution, please include:

  • Your Order ID

  • Registered phone number

  • Issue or question in detail

  • Relevant photos (if related to product or delivery)

2. WhatsApp Support

For quick questions, order updates, or product information, you can message us directly on WhatsApp.
Our team replies fast and helps you step-by-step.

WhatsApp: 7052322849

Available: 10:00 AM – 7:00 PM (Monday to Saturday)

You can contact us on WhatsApp for:

  • Order tracking

  • Return/Refund queries

  • Product details

  • Payment issues

  • Store-related questions

Our Address

If you need to send returns, exchanges, or any documents, use our official mailing address:

Figaura – Customer Support Office
107/37 Kha, Malka Gaiti Phatak, Baisi Ki Maszid
VTC: Lucknow
PO: Lucknow G.P
Sub District: Bakshi Ka Talab
District: Lucknow
State: Uttar Pradesh
PIN Code: 226001

Please note:

  • Return parcels should be packed safely

  • Always share the tracking number with us on WhatsApp or Email

  • We do not accept walk-in customers at the address

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