Privacy Policy – Figaura

At Figaura, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

A. Personal Information (Provided by You)

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Details (processed securely via Razorpay/UPI/Card gateways)

  • Order Details

Note: We do NOT store or access your card/bank details. All payments are securely handled by trusted third-party gateways.

B. Automatically Collected Information

When you visit our site, we may collect:

  • IP Address

  • Device & Browser Information

  • Cookies & Usage Data

  • Pages Viewed, Time Spent, and Click Activity

This helps us improve website performance and user experience.

2. How We Use Your Information

Figaura uses your information to:

  • Process and deliver your orders

  • Send order updates, tracking details, or support messages

  • Improve website functionality and customer experience

  • Respond to your queries via email or WhatsApp

  • Prevent fraud and secure transactions

  • Provide personalized recommendations or offers (if subscribed)

We do NOT sell or rent your information to any third party.

3. Sharing Your Information

We may share necessary data only with trusted service partners:

  • Courier companies (for delivery)

  • Payment gateways like Razorpay (for secure payments)

  • Customer support tools

  • Analytics tools (Google Analytics, etc.)

These partners only use your information to complete essential services and cannot misuse or resell it.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve loading speed

  • Save your preferences

  • Show relevant products

  • Understand website performance

You can disable cookies anytime through your browser settings.

5. Data Security

We take data protection seriously and use:

  • SSL encryption

  • Secure servers

  • Encrypted payment processing

  • Fraud prevention tools

Although we take strong precautions, no online system is 100% secure — but we ensure maximum safety and industry-standard protection.

6. Your Rights

As a user, you have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of marketing messages

  • Ask questions about how your data is used

Just contact us for any privacy-related request.

7. Third-Party Links

Our website may contain links to other websites.
These sites have their own privacy policies, and we are not responsible for their practices.

8. Changes to This Policy

Figaura reserves the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us for Privacy Concerns

If you have any questions about this Privacy Policy or want to request data changes, contact us:

Email: contact@figaura.com
WhatsApp: 7052322849
📍 Address:
107/37 Kha, Malka Gaiti Phatak, Baisi Ki Maszid,
VTC: Lucknow, PO: Lucknow G.P,
Sub District: Bakshi Ka Talab,
District: Lucknow, Uttar Pradesh – 226001

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