Legal notice

Brand Name: Figaura

Welcome to the official website of Figaura. By accessing or using this website, you agree to the terms, policies, and conditions published on our site. All visitors, customers, and users are expected to use this website responsibly and lawfully.

Ownership

This website, its design, content, product listings, images, text, graphics, and brand elements are the property of Figaura and are protected under applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or reuse any part of this website without prior written permission. Figaura’s public terms also state that website content, product descriptions, images, logos, and the brand name are protected and may not be misused.

Website Use

You agree not to misuse this website, attempt unauthorized access, interfere with site functionality, or submit false, misleading, or fraudulent information. Any suspicious activity, abuse, or violation of our policies may result in order cancellation, account restriction, or other action as permitted by law and by our website policies. Figaura’s terms also state that orders may be cancelled if details are false or suspicious.

Product Information

We make every effort to present product details accurately. However, product images, colors, packaging, and other details may vary slightly due to screen settings, product updates, or manufacturing differences. Availability, pricing, and product listings may change without prior notice. Figaura’s public site shows categories such as Hot Wheels, Action Figures, Board Games, RC, Decoratives, Dioramas, Die-Cast, Cosplay, and Posters.

Orders, Shipping, and Returns

Orders are subject to acceptance, stock availability, payment verification, and compliance with our published policies. Shipping timelines may vary by location and courier conditions. Returns, refunds, and cancellations are governed by the policies published on our website. Figaura’s terms state that orders can be cancelled only before shipment, shipping time depends on location, and returns and refunds are handled under the Return & Refund Policy.

Limitation of Responsibility

Figaura is not responsible for delays or issues caused by courier partners, incorrect customer details, force majeure events, or other circumstances outside our direct control, except where otherwise required by law. Our terms also note that delays caused by courier partners, weather, or public holidays may occur and are not fully within our control.

Contact Information

For legal, policy, order, or support-related communication, please contact us at:

Email: contact@figaura.com
WhatsApp: +91 7052322849
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM
Support Address: Figaura – Customer Support Office, 107/37 Kha, Malka Gaiti Phatak, Baisi Ki Maszid, VTC: Lucknow, PO: Lucknow G.P, Sub District: Bakshi Ka Talab, District: Lucknow, Uttar Pradesh 226001.

Jurisdiction

Any dispute related to website use, orders, or policies shall be handled in accordance with the applicable laws and jurisdiction connected to our business operations and published terms. Figaura’s terms publicly reference Lucknow, Uttar Pradesh jurisdiction.